Celebrating 20 Years of Achievements at our Birthday Conference!
Last Friday, 230 colleagues gathered together all under one roof, to celebrate two decades of incredible achievements at Valleys to Coast. Together, we’ve made significant strides that have left a lasting impact: We kicked off the day by introducing our EDI approach, and we were honoured to be joined by the inspiring Colin Jackson. His […]
Improving Our Service to You
Our customer service team, The Hub, has been on a journey over the past year, and we want to thank our customers for their patience and understanding over this time. Thanks to the dedication and hard work of our amazing team, we’ve made significant improvements to our services. We’ve recruited and trained new colleagues, restructured […]
We are all set to walk 20 kilometres to mark 20 years as part of a national walking challenge.
We are kickstarting our 20th birthday celebrations with a charitable 20-kilometre walk. The event is part of the national Hiking for Housing challenge, involving 12 Welsh housing associations, which aims to raise funds and support various Welsh charities and causes. On July 27th, our dedicated colleagues will trek on a challenging 20-kilometre walk from Ogmore […]
Join us in Creating Safe and Happy Communities: Our Plan to Enhance the Reporting of Anti-Social Behaviour
We are taking steps to improve our service for reporting anti-social behaviour. The move comes after our recent STAR survey showed that only 56% of you were satisfied with the current service. It’s also Anti-Social Behaviour Week, and it’s the perfect opportunity for us to reflect on our approach and make some positive changes. Anti-social […]
Shining bright at this year’s TPAS Cymru Good Practice Awards
We had an incredible evening at the TPAS Cymru Good Practice Awards, with exceptional achievements in our Community Engagement Team. The event, held last night, recognised the remarkable efforts of housing associations and individuals dedicated to making a positive impact in communities across Wales. Under the category of ‘Communication and Engagement Approach,’ we secured an […]
Witness the Exciting Transformation of Blaenllynfi School Site!
The construction of 20 new homes at the site of the old Blaenllynfi School is about to begin! To celebrate this significant milestone, we’re hosting a “Spade in the Ground” event. An afternoon filled with excitement, nostalgia, and a glimpse into the bright future of our neighbourhood. This event will not only share the plans […]
The Heart of the Valleys Walk I 20k for 20 years!
On the 27th of July, we will be hosting a sponsored walk in support of our remarkable charity of the year, Y Bwthyn Newydd. They do amazing work to help people facing serious illnesses by taking care of their physical, emotional, and spiritual needs. The walk will take us on a 20-kilometre route from Ogmore […]
Exciting Improvements Coming to Caerau: Enhancing Local Connectivity
Caerau residents have something to look forward to this June. Thanks to a collaborative effort between Caerau Skyline, The Green Valleys, ourselves, and EU funding of up to £15,000, the footpath and connectivity of Cymmer Road, North Street, and Victoria Street will undergo improvements. The footpath will be extended and upgraded to provide convenience and […]
Creating Llanw – the why, what, when and how
Providing homes and places where people feel safe and happy is our very purpose and we’ve listened when you’ve told us you don’t think we’re doing enough to look after your home. That’s why we are thinking differently and creating a new company, which we will 100% own, to improve, grow and develop our repairs […]
We’ve Been Shortlisted for Not One, but TWO Prestigious Awards!
The National TPAS Cymru Good Practice Awards 2023 is the ultimate platform to share, recognise, and celebrate the incredible work we do with our customers in our communities. Our initiative, aptly named “Pop Up!” has caught the attention of the judges in the “Communicating with Customers and Residents Award” category. By organising engaging events throughout […]