Statement from Jo Oak, our Chief Executive
We are devastated by the tragic death of our colleague, Eleanor Barnfield. Eleanor was a much-valued member of the Valleys to Coast team, and her loss has been deeply felt by everyone who knew and worked alongside her. She made an important contribution to our organisation and to the communities we serve, and she will […]
Our statement regarding the incident in Bridgend on October 19
We are deeply saddened by the tragic incident in Bridgend on October 19, and can confirm that a member of our team was involved. Our thoughts are with our colleague’s family, friends and everyone affected by this. We are working closely with South Wales Police and cooperating fully with their ongoing investigation. Given the circumstances […]
We’ve been nominated for Welsh Housing Awards in five categories!
We’re so proud that our commitment to service improvement has been recognised with award nominations in several categories, including: Supporting Independent Living Award We had conversations with 178 residents across seven schemes to shape an in-house grounds maintenance service catered to customers’ needs. We soon learned that residents with limited mobility were unable to enjoy […]
We’ve appointed a new Executive Director of Finance & Transformation!
We’re proud to welcome James O’Connor, who will lead us through an exciting period of transformation and growth, to the group! We chatted with James to find out how his previous experience will help him succeed in this role – and what he’s looking forward to most. What was your most recent role, and how […]
STAR survey results are in: what we’re doing well and what we can improve on
Thank you to those who have completed a STAR survey this year! These surveys are carried out annually by all registered social landlords to help us understand how satisfied customers are with our services. We’re proud that your satisfaction has grown in several key areas, but your insights also identified some service areas that need […]
We’ve achieved prestigious equality and diversity accreditation!
We’re proud to have achieved Tai Pawb’s Quality in Equality and Diversity (QED) award, recognising our commitment to embedding equality, diversity and inclusion (EDI) across our organisation. QED is a prestigious quality mark for the Welsh housing sector, providing a rigorous framework through which organisations can assess, improve and demonstrate their approach to equality, diversity […]
An action-packed annual general meeting!
This week, we held our AGM – an opportunity to meet with our directors, board members and shareholders to sign our financial statements, celebrate our achievements, and commit to further improvements. We packed lots into the afternoon, so settle down and let us catch you up: “This year we’ve turned ambition into action” Chair of […]
Our Growth for Good work is “leading the way in Wales!”
Last month, Derek Walker, Future Generations Commissioner, praised our Growth for Good project for leading the way in Wales. This month, we were proud to show him some of our outdoor spaces up close! Funded by the Welsh Government and delivered by the National Lottery Heritage Fund, Growth for Good is our long-term project focused […]
Creating meaningful change in Caerau
We don’t just provide and look after homes; we’re committed to improving our communities so you can feel safe and proud of where you live. That’s why we’re teaming up with Crimestoppers to tackle anti-social behaviour on our doorstep, and help you feel confident reporting concerns. About Crimestoppers Crimestoppers allows you to report crimes 100% […]
How we’re tackling the flooding of our culverts
In the past, heavy rain has caused overflows at our culverts, with floodwater travelling quite far into the surrounding streets. We understand how stressful and disruptive this can be for our communities. That is why we have been working hard to change how we monitor and look after our waterways. Instead of just reacting when […]