Improving how we deliver gas safety checks

Published on: In the categories:General

Gas safety checks must be carried out in all of our homes every year, and until now, they’ve been carried out by Colin Laver. We’re pleased that this year, we’ll be bringing this service in house. From April 2025, Llanw will directly manage all gas safety checks, installations, servicing, and maintenance. Our certified Llanw team […]

Tai ar y Cyd project: Building a Brighter Future Together

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Last week, we were proud to attend the launch of the Tai ar y Cyd initiative alongside social landlords, the Welsh Government, and construction industry experts. A partnership for progress  The project brings together 23 housing associations who share a common goal of providing affordable, high-quality but low-carbon homes in Wales – and we’re on […]

Share your views in our STAR survey to create lasting change 

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This month, 3000 of you will receive our bi-annual STAR survey through your letterbox. In the last STAR survey, you shared dissatisfaction with our repair service, which led to the creation of a company to improve and grow our repairs and maintenance services – Llanw. This time, we’re asking you our core STAR questions and […]

Protecting the Planet: How our Contract with Ceaton is Helping the Environment 

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Ceaton Security Services are a Cardiff-based business specialising in the design and installation of fire doors and security systems. Ceaton has partnered with Stump Up for Trees, a charity dedicated to planting one million trees in the Brecon Beacons National Park. For each renewed maintenance contract, Ceaton will donate the cost of planting and maintaining […]

Setting the gold standard for safer homes

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We’re proud that from April 2025, we’ll be working towards achieving accreditation through the Domestic Abuse Housing Alliance (DAHA).  This will help us provide the safest possible services for our customers and colleagues.  A closer look at the process Achieving accreditation will be a rigorous process, taking up to 18 months. We’ll draft an action […]

What to Do When a Contract Holder Passes Away: Ending a Contract and Returning a Property

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We understand that losing someone close to you is a difficult and emotional experience. Managing practical matters during this time can feel overwhelming. To help make the process of ending their occupancy with us as simple as possible, here’s what we’ll need from you: Death certificate  To formally end a contract, we’ll need a copy […]

Exciting opportunities to join our Board

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For the past 20 years, we’ve been dedicated to providing safe, happy homes across Bridgend. We’re deeply rooted in our local community, playing a vital role in its regeneration and the wider prosperity of Bridgend and South Wales. Today, we manage over 6,000 secure and affordable homes alongside a portfolio of leasehold flats, garages, and […]

An update on our garages at Woodland Close

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We will soon be demolishing all six garages at Woodland Close. Why are we demolishing the garages? Due to recent storms, the garages have become unsafe.  We have spoken to the only tenant of the garages to confirm that they will be demolished. Next stepsWe don’t have an exact timescale on when the garages will […]

The Welsh Housing Awards: beyond the nominations

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This year, we were nominated for a Welsh Housing Award in two categories – Community Income Team and Young Achiever in Housing. We were thrilled that our repairs company, LLanw, won the award for best campaign. Although we didn’t win an award, we had a fantastic time celebrating being recognised for the hard work we […]

Showtime at Lake View Community Living Scheme

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Last week, residents at Lake View were treated to a medley of Christmas songs, performed by Porthcawl pupils, to get them into the festive spirit.  Our Community Living Schemes offer community living accommodation for residents aged over fifty and are equipped with communal lounges, kitchens, and laundry facilities. Bringing the community together Our engagement team […]