How to stay safe during storm season

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As Bridgend braces itself for another storm – storm Darragh – you can protect yourself by following the Met Office’s advice.  Five things to do before the storm starts: During the storm… After the storm: You can find further advice on the Met Office. Got an emergency repair? We’re here to help You can call […]

What’s on in December: our Christmas Calendar of Events

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Our Engagement team have organised lots of events to keep you busy during the run up to Christmas. Here’s what’s coming up: Monday 2nd December Community Drop In at The Bridge, Dunraven Place, Bridgend at 10am-11:30am Tuesday 3rd December Community Drop In and Cuppa with a Copper, Sarn Library at 11:30am-1pm Thursday 5th December Community […]

Colleagues and community members unite to plant Tiny Forest in Bridgend

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Over two days last week, staff, schoolchildren and Bridgend residents rolled up their sleeves to plant 1,000 trees in Heol-y-Frenhines. Tiny Forest, mighty impact A Tiny Forest is a small woodland, about the size of a tennis court, which is planted using the Japanese Miyawaki method. They bring the benefits of woodland into urban areas, improving […]

Our new Customer and Community Engagement Strategy is in the works!

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Last week, we invited our customers to a session all about how we engage with them. Led by Treena from Co-Production Wales, we brainstormed ways to improve our engagement and finalise the new strategy – with our customers at the heart of it.  Here’s what our customers had to say Everyone who attended the session […]

What’s on in November: dates for your diary

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We’ve organised a variety of events to keep you busy this month, from Christmas markets to community drop ins. Here’s what you’ve got to look forward to over the next week: Wednesday 20th November Christmas market at Abercedin Primary School Sports Hall, 6pm-9pm. Thursday 21st November Community drop in at Bryntirion Community Centre, 9am-11:30am. Bettws […]

Blaenllynfi Builds are taking shape

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Our development officers recently paid a visit to the Blaenllynfi development site to check out the progress. The houses are getting closer to being finished and soon, 20 families will be able to call them home. Here’s a summary of our recent progress: Community benefits are in progress: our contractor, Pendragon (Design & Build) Limited, […]

Our proactive approach to damp, mould, and condensation this winter

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With the weather getting colder and the cost of heating rising, we all need to be proactive in addressing damp, mould and condensation.  We’re aiming to keep our homes safe and warm by taking a new approach to damp and mould this year. Six ways we’re supporting you this winter Help us to help you […]

Help us support our community this Christmas!

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We’re coming together to do a little extra for our local communities this Christmas – here’s how you can help. Foodbank donations We’re collecting items for local foodbanks to ensure everyone has a meal this Christmas. If you’d like to contribute, please bring any non-perishable food items to our office in Tremains Business Park, Bridgend, […]

We’re making improvements to our telephony system

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As you know, Llanw are now providing your repairs service on behalf of Valleys to Coast. We’ve been working together to improve your repairs journey and as part of the improvements, when you call our office from now on, you’ll notice a few changes.  Until this week, we only asked if your call related to […]

Pension credit deadline: apply by 21st December to be eligible for Winter Fuel Payment

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A change to this year’s Winter Fuel Payment means that to get the tax-free lump sum worth up to £300, you must be receiving Pension Credit. If you’re already receiving Pension Credit, you don’t need to do anything. The Winter Fuel Payment will be paid into your bank in November or December. I don’t receive […]