We’ve Been Shortlisted for Not One, but TWO Prestigious Awards!
The National TPAS Cymru Good Practice Awards 2023 is the ultimate platform to share, recognise, and celebrate the incredible work we do with our customers in our communities. Our initiative, aptly named “Pop Up!” has caught the attention of the judges in the “Communicating with Customers and Residents Award” category. By organising engaging events throughout […]
Our contractor, Middleton Roofing, helps support local rugby club in Ogmore Vale
Middleton Roofing, one of our trusted contractors, has recently completed the replacement of roofs on 121 of our properties, ensuring the safety and comfort of our customers. But their contributions to the community doesn’t end there. In addition to their roofing work, Middleton Roofing has also made a generous donation to the Valley Ravens Rugby […]
Our Commitment to the Welsh Language!
We are delighted to introduce our Welsh language commitments; Addo, derived from the Welsh word for ‘to promise’ (pronounced ‘ah-tho’). These commitments emphasise our dedication to the Welsh language and are great timing with the upcoming celebrations of International Dylan Thomas Day this Sunday. As an organisation deeply rooted in Welsh heritage, we wholeheartedly embrace […]
Collaboration and Community: Enhancing Green Spaces in Brackla with EcoVigour
Our team has been actively collaborating with Bridgend Council and EcoVigour, their contracted partner, to enhance the green space on Ffordd Ganol, Brackla. We’ve accomplished several key initiatives, such as installing fencing, planting semi-mature trees, and creating a new seating area. To further improve the green space, we recently welcomed residents to join us in […]
Investing in our colleagues to create a more inclusive customer experience
With Deaf Awareness Week happening this week, we are proud to highlight the efforts our colleagues have made to enhance their communication skills. We understand that our customers come from diverse backgrounds, and we want to make sure that everyone feels welcome when they interact with us. That’s why we are investing in our colleagues […]
Sports and Social Club Donates Easter Eggs to Children’s Hospital
Our Sports and Social Club has once again demonstrated their commitment to giving back to the community by donating Easter eggs to the children’s ward at the Princess of Wales Hospital. This generous donation has brought some much-needed joy and happiness to young patients who are currently facing challenging times due to illness. The Sports […]
We’re improving our repairs and maintenance service and need your help to design it!
Providing homes and places where people feel safe and happy is our very purpose and we’ve listened when you’ve told us you don’t think we’re doing enough to look after your home. That’s why we are thinking differently and creating a new company, which we will 100% own, to improve, grow and develop our repairs […]
We’re changing how we survey our customers’ homes
As of April 1st, we have changed how we survey our customers’ homes. Our Assets and Energy Surveyors will now be completing all of the necessary assessments in one visit, giving Valleys to Coast the best possible picture of the properties we own, and minimising future interruption to our Customers. Previously, when our Assets and […]
We pledge to put sustainability and community at the heart of our planning
We have recently joined the list of signatories on the Design Commission for Wales’ Placemaking Charter, committing to support the development of high-quality places across Wales for the benefit of communities. The Charter has been developed by the Welsh Government and Design Commission for Wales in collaboration with the Placemaking Wales Partnership. By taking a […]
Our ten year ‘safe and happy’ vision
We have launched our Corporate Strategy! This maps out our path as an organisation for the next ten years. Originally drafted before the pandemic lockdowns, we have used the time since to reflect, review and refresh our strategy for the new world we are living and working in – ensuring it is agile enough to […]