As the freeholder of your block, we are responsible for arranging insurance cover for the building (the structure). You contribute towards the cost of the insurance policy via your service charge.
Your mortgage lender may ask for evidence of the insurance – you can open and download copies of the Certificate and the Schedule whenever you need them.
If you need to make a claim, complete the claim form and follow the guidance within it.
View the summary of cover for October 2022-2023 here.
Portal Compensator ID: C00585