Creating meaningful change in Caerau
We don’t just provide and look after homes; we’re committed to improving our communities so you can feel safe and proud of where you live. That’s why we’re teaming up with Crimestoppers to tackle anti-social behaviour on our doorstep, and help you feel confident reporting concerns. About Crimestoppers Crimestoppers allows you to report crimes 100% […]
How we’re tackling the flooding of our culverts
In the past, heavy rain has caused overflows at our culverts, with floodwater travelling quite far into the surrounding streets. We understand how stressful and disruptive this can be for our communities. That is why we have been working hard to change how we monitor and look after our waterways. Instead of just reacting when […]
Thinking about plug-in solar panels? Here’s what you need to know
We know everyone is looking for ways to cut energy bills and protect the environment right now. Plug-in solar panels, the kind you can buy online and plug straight into a normal wall socket, might look like a quick, easy solution. But before you buy one, we want to share some important safety and contract […]
What a Walkabout in Bettws!
You may have spotted us at Bettws Bottom Site last week, having a wander and catching up with customers who live there! These events aren’t just about getting fresh air and exercise though – they offer us a chance to get to know our communities better, listen to people’s experiences and consider customers’ views when […]
Quick safety reminder: Storing mobility scooters and belongings
Mobility scooters and items left in communal areas create serious fire safety risks and trip hazards. They can even make it harder for the fire service to respond to fires in your building. You may have noticed we’ve begun placing stickers on mobility scooters left in communal areas giving notice to the owners to move […]
A milestone moment: We’ve earned our DAHA bronze award!
Last year, we shared that we were embarking on our journey to achieve accreditation through the Domestic Abuse Housing Alliance (DAHA). We’re so proud to announce that we’ve officially achieved our first award – the bronze award! This is confirmation that we’re making our services safer for customers and colleagues. Why does this matter? Domestic […]
Celebrating our TPAS award: from garden transformations to garden parties!
We’re proud to have achieved national recognition at the TPAS Cymru National Good Practice Awards 2026. Our transformative initiative – ‘Our Garden, Our Choice”, was awarded second place in the ‘Tenants Influencing Decision Making’ category. It was great to celebrate this milestone alongside some of our customers, Jennifer and Colin, who joined us at the […]
Introducing Countrywide, our one and only grounds maintenance contractor
Your feedback has shaped our new and improved cutting contract! For years, multiple contractors have cut our grass between April – October. This year, we’re taking a fresh approach. You said, we did To design the contract, we asked customers at our #LoveYourStreet events exactly what they wanted. We also reviewed our complaints to find […]
12 high-quality homes for Pontycymer: Join our event to hear more!
We’re excited to start work on our Ffaldau Arms development on Oxford Street -and we’re bringing you on the journey from the get go. Since a fire destroyed the old pub in 2007, the land has remained empty, but we saw its potential to form the foundation of a thriving community! Key features: How are […]
Our TPAS Cymru Awards Success!
Last night at the TPAS Cymru National Good Practice Awards 2026, we won the Tenant Focused Contractor award for our repairs service, Llanw! We also took home second place in the Tenants Influencing Decision Making category for our Our Garden, Our Choice project. The night was made even better because we invited some of our […]