Renting Homes (Wales) Act 2016

The Renting Homes (Wales) Act 2016 (the Act) came into effect 1 December 2022. The Act is designed to improve how everyone manages and lives in rented homes in Wales.

Learn what this means for customers

Latest News

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Thank you for sharing your views with us – STAR survey results

You may recall we recently asked you to complete a survey, asking you how satisfied you felt about the services we provide. This was a STAR survey, which is carried out annually by all registered social landlords (RSLs) to gain a better understanding about customers’ feelings. It’s also an opportunity to see how RSLs are performing […]

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New homes for sale at 70% of their market value

We are part of an exciting scheme that allows us to offer low-cost homes available to purchase at 70% of their market value.  We have properties available on our Parc Derwen site in Coity, Bridgend, built by sought-after developer, Persimmon Homes, and we are looking for potential buyers. To buy these homes you must be: […]

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The way you pay for your water is changing

Since 2008, Valleys to Coast has collected the water and sewerage charges for your home on behalf of Welsh Water. This is going to change from 1 April 2023. What is changing? From 1 April 2023, you will pay your water and sewerage charges directly to Welsh Water.  What will happen to the balance on […]

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