Collaboration and Community: Enhancing Green Spaces in Brackla with EcoVigour

Published on: In the categories:General

Our team has been actively collaborating with Bridgend County Borough Council and EcoVigour, their contracted partner, to enhance the green space on Ffordd Ganol, Brackla. We’ve accomplished several key initiatives, such as installing fencing, planting semi-mature trees, and creating a new seating area. To further improve the green space, we recently welcomed residents to join […]

Investing in our colleagues to create a more inclusive customer experience

Published on: In the categories:General

With Deaf Awareness Week happening this week, we are proud to highlight the efforts our colleagues have made to enhance their communication skills. We understand that our customers come from diverse backgrounds, and we want to make sure that everyone feels welcome when they interact with us. That’s why we are investing in our colleagues […]

How are we performing?

Published on: In the categories:General, Performance

At the end of every financial year in April, we look back over the previous 12 months to evaluate our performance. This gives us an idea of what we’re doing well, where we’re exceeding our goals, as well as identifying the areas that need improvement, helping us to establish our priorities for the year ahead. […]

Sports and Social Club Donates Easter Eggs to Children’s Hospital

Published on: In the categories:General

Our Sports and Social Club has once again demonstrated their commitment to giving back to the community by donating Easter eggs to the children’s ward at the Princess of Wales Hospital. This generous donation has brought some much-needed joy and happiness to young patients who are currently facing challenging times due to illness. The Sports […]

Oldcastle Primary School makes history by burying a time capsule in Bridgend

Published on: In the categories:General

With the help of Oldcastle Primary School and Hale Construction, our colleagues made history earlier this week in Bridgend. To mark the completion of the final phase of our new housing development in Brocastle, we decided to do something special. Together with pupils from Oldcastle Primary School, we buried a time capsule at the entrance […]

Could you join our Board and help us make a difference?

Published on: In the categories:General

We’re looking for people who are passionate about social housing and passionate about making a difference to join our Board and help us build opportunities for our customers and communities. As we move our business forward through the Foundation, Build and Grow phases of our 10-year Corporate Plan we want to strengthen our governance and […]

We’re improving our repairs and maintenance service and need your help to design it!

Published on: In the categories:General

Providing homes and places where people feel safe and happy is our very purpose and we’ve listened when you’ve told us you don’t think we’re doing enough to look after your home. That’s why we are thinking differently and creating a new company, which we will 100% own, to improve, grow and develop our repairs […]

We’re changing how we survey our customers’ homes

Published on: In the categories:General

As of April 1st, we have changed how we survey our customers’ homes. Our Assets and Energy Surveyors will now be completing all of the necessary assessments in one visit, giving Valleys to Coast the best possible picture of the properties we own, and minimising future interruption to our Customers. Previously, when our Assets and […]

#GrowingforGold is back! Enter our gardening competition now

Published on: In the categories:General

Our gardening competition is back for another year! This Spring and Summer, we’re partnering once more with ASW Property Services to recognise and reward the fantastic gardening efforts of our customers in Bridgend.  We want to celebrate the positive impact that beautiful gardens, public spaces, and greenery have on our communities. You can enter the […]

Thank you for sharing your views with us – STAR survey results

Published on: In the categories:General

You may recall we recently asked you to complete a survey, asking you how satisfied you felt about the services we provide. This was a STAR survey, which is carried out annually by all registered social landlords (RSLs) to gain a better understanding about customers’ feelings. It’s also an opportunity to see how RSLs are performing […]