Safeguarding Week: “Now I’m hopeful about the future”
This awareness week, we want to spread a simple message – there’s no shame in seeking support. What is safeguarding? Safeguarding is everybody’s business. It means protecting a person’s right to live in safety, free from abuse and neglect. As a social landlord, we’re often the first to spot early signs of abuse, neglect, or unsuitable […]
We’ve been shortlisted for three CIH Welsh Housing Awards
We’re thrilled to share that Valleys to Coast has been shortlisted for three awards in recognition of our work to champion equality, engage with customers, and create thriving communities: At Valleys to Coast, equality, diversity, and inclusion (EDI) aren’t just policies; they’re at the heart of everything we do. Guided by the question, “Whose voice […]
“It’s amazing! I’m so chuffed to have a home that’s mine.”
A home is much more than a building; it’s a foundation for stability, comfort, and hope. And when we hand over the keys, we’re not just welcoming someone into a new property, we’re helping them start a new chapter. As we helped customers get settled into their new homes in Blaenllynfi last month, John Davies […]
Hate has no home here
This Hate Crime Awareness Week (11–18 October), we’re standing together to say clearly – there’s no place for hate in our community or in any interaction with us. We’re committed to providing an excellent, fair, and friendly service to every customer. To do that, our colleagues need to feel safe, respected, and free from abuse […]
35 new affordable homes set for Tondu as long-empty site transformed
We’re really excited to share an update on our plans to bring 35 new affordable homes to Tondu, transforming the long-empty Glan Yr Afon site into a thriving new community space. We’ve secured funding through Bridgend County Borough Council and the Welsh Government’s Social Housing Grant, which helps local authorities and housing associations deliver safe, […]
“I can’t put into words how much this home means. I can’t wait for my kids to come and stay!”
Everyone deserves a safe place to call home, so we’re proud to be making this a reality for 14 couples and individuals in Blaenllynfi. Last week, we handed over the keys to the affordable homes, and our team of Housing Officers joined us on site to help customers get settled in. The sun shone over […]
Our improvement plans for your home
We have some important information we need to share with you about our WHQS priorities – how we will invest in improving your home. WHQS stands for the Welsh Housing Quality Standard – a legal standard set by the Welsh Government that we must meet and maintain regarding the condition of your home. In a […]
Introducing Language Line…
We’re using a system to help you talk to us in your language.When you call or visit our office next, we can connect you to an interpreter in seconds. This service is free. How it works When you call us When you call us on 0300 123 2100, tell us your language and we’ll add […]
Putting inclusion first: our commitment to customers
Today marks the beginning of National Inclusion Week, and this year’s theme – ‘now is the time’ – emphasises the need for action. What does inclusion mean – and why does it matter? Inclusion means creating an environment where everyone is welcome, respected and valued. Feeling included is important for our wellbeing, and we all […]
How our strong finances mean better homes and a greener Bridgend
As part of our Annual General Meeting this month, we published our 2024/25 Financial Statements. The headline is simple: we’re in a strong financial position, meaning we can keep investing in better homes and services, building a better Bridgend. Here are the top takeaways: What did we spend money on in 2024/25? This strong position […]