You can make a payment online here. To do so, make sure you have your AllPay payment reference number

By Direct Debit

This is a really quick and easy way to pay us. Once set-up, money will be paid to us directly from your bank on a date that best suits you. Simply call us with your bank details on: 0300 123 2100.

Please note your payments are protected by the Direct Debit Guarantee.

By recurring card payment

This allows us to collect your rent from your bank card with your permission. Simply call us with your card details on: 0300 123 2100.

You will receive an email or text as confirmation of your payment.

Using the Allpay app

Download the Allpay app directly onto your mobile device and make payments on the go. Simply search ‘Allpay’ on Apple Store or Google Play.

By calling us

You can make a debit or credit card payment by giving us a call on: 0300 123 2100. If you’re calling after 5pm, or on the weekend, please select Option 2.

Need a rent payment card? (Link opens in new window)

Drop us an email at

Reminder! The way you pay for your water has changed (Link opens in new window)

As of 1 April 2023, you must now pay your water and sewerage charges directly to Welsh Water. 

Want to pay your housing costs directly to us?

If you receive Universal Credit contact the Department for Work and Pensions.

If you receive housing benefits then contact Bridgend Country Borough Council.

Support with your rent (Link opens in new window)

Our Account Partners are ready and available to give you confidential and free support if you are having difficulty paying your rent.

Need help managing your money? (Link opens in new window)

Our Money Matters Team has a wealth of experience, and can give you confidential and free support if you are experiencing financial difficulties.