Pension credit deadline: apply by 21st December to be eligible for Winter Fuel Payment
A change to this year’s Winter Fuel Payment means that to get the tax-free lump sum worth up to £300, you must be receiving Pension Credit. If you’re already receiving Pension Credit, you don’t need to do anything. The Winter Fuel Payment will be paid into your bank in November or December. I don’t receive […]
CommsHero awards 2024: Laura Morris crowned Leader of the Year!
Our Head of Communications and Engagement has been recognised for her exceptional leadership and outstanding contribution to our organisation. A proud day for Valleys to Coast Last month, Laura Morris and Lizzie Conway, Communications Team Leader, travelled to Leeds to attend the CommsHero conference. We were pleased that our communications work in creating Llanw was […]
Dementia Friend Training: help and hope for people living with dementia
We’re working hard to make Valleys to Coast an inclusive organisation that understands our tenants’ needs and experiences, and colleague training plays a key role in this. Last week, Alison Nunnick, Dementia Advisor, joined us to deliver two Dementia Friends information sessions to help us better support people living with dementia. Five top takeaways from […]
We Want to Hear From You: Complete Our Communications Survey to Help Us Improve
October 25, 2024 We’re reviewing the way we talk to our tenants and partners across our digital and printed channels. As part of the review, we want to find out what we’re currently doing well – and what you think we could do better! Here are some of the questions we’ll be asking in the […]
We’ve Been Shortlisted for This Year’s Welsh Housing Awards!
October 24, 2024 This year, we’ve entered ourselves into the Welsh Housing Awards in two categories, and we’ve been shortlisted for both. The Welsh Housing Awards celebrate the creativity, passion, and innovation of housing organisations and individuals across Wales. It’s a fantastic recognition of the work we do to provide homes where people feel happy […]
Your Opinion Matters: Complete Our Rent Survey Today
We are committed to continuously improving our services and ensuring that your experience with us exceeds your expectations. Your feedback plays a crucial role in helping us understand how we can better serve you and the community. That’s why we’re reaching out to you today to invite you to participate in our rent survey. Your […]
#LoveYourStreet: Join Us in Tackling Fly Tipping Together
We understand that fly tipping has been a concern for many of you living in our communities. That’s why we’re taking steps to address this issue head-on with our new initiative, #LoveYourStreet. This campaign is all about action and community engagement, featuring a year-long skip amnesty. We’ll be visiting 12 estate areas over 12 months […]
Engage with us at our Community Pop-Up Events
We are launching Community Pop-Up events starting next week and throughout April. Our aim is to introduce Llanw to our communities, encourage trust, and establish lasting relationships before our official launch on Tuesday, April 2nd. It’s not just about making our brand recognisable; it’s about ensuring that our customers feel informed and included in our […]
Deadlines on XL Bully dog ownership approaching
With the new laws from the UK Government coming into effect regarding XL Bully dog ownership, we would like to remind our customers of the new laws. We appreciate that many of you are pet owners and we have always been accommodating of pets in our homes provided they abide by the terms of our […]
Keeping Safe and Warm This Winter
With temperatures dropping below freezing, we want to make sure that you’re keeping safe and warm in your home this winter. For even more advice, visit the UK Government’s guide to keeping warm and well. Here are our top tips for tackling the chill: 1. Making your home cosy Breathing in cold air can be […]