We’re improving our repairs and maintenance service and need your help to design it!
Providing homes and places where people feel safe and happy is our very purpose and we’ve listened when you’ve told us you don’t think we’re doing enough to look after your home. That’s why we are thinking differently and creating a new company, which we will 100% own, to improve, grow and develop our repairs […]
We’re changing how we survey our customers’ homes
As of April 1st, we have changed how we survey our customers’ homes. Our Assets and Energy Surveyors will now be completing all of the necessary assessments in one visit, giving Valleys to Coast the best possible picture of the properties we own, and minimising future interruption to our Customers. Previously, when our Assets and […]
#GrowingforGold is back! Enter our gardening competition now
Our gardening competition is back for another year! This Spring and Summer, we’re partnering once more with ASW Property Services to recognise and reward the fantastic gardening efforts of our customers in Bridgend. We want to celebrate the positive impact that beautiful gardens, public spaces, and greenery have on our communities. You can enter the […]
Thank you for sharing your views with us – STAR survey results
You may recall we recently asked you to complete a survey, asking you how satisfied you felt about the services we provide. This was a STAR survey, which is carried out annually by all registered social landlords (RSLs) to gain a better understanding about customers’ feelings. It’s also an opportunity to see how RSLs are performing […]
New homes for sale at 70% of their market value
We are part of an exciting scheme that allows us to offer low-cost homes available to purchase at 70% of their market value. We have properties available on our Parc Derwen site in Coity, Bridgend, built by sought-after developer, Persimmon Homes, and we are looking for potential buyers. To buy these homes you must be: […]
The way you pay for your water has changed
Since 2008, Valleys to Coast has collected the water and sewerage charges for your home on behalf of Welsh Water. This has changed as of 1 April 2023. What has changed? From 1 April 2023, you will pay your water and sewerage charges directly to Welsh Water. What will happen to the balance on my […]
Our response to mould, dampness and condensation
No doubt you’ll be aware of the national focus on the issue of mould, condensation and dampness following the tragic death of Awaab Ishak, the two-year-old from Oldham who died as a result of prolonged exposure to mould in his home. Quite rightly, there is additional scrutiny on landlords, including social landlords like us, to […]
Tree Planting Success Across Bridgend
Back in October, we discussed our plans to brighten up Bridgend County by planting 300 trees donated by the Woodland Trust. We’ve been busy in Caerau, Maesteg, North Cornelly and Pencoed over the past few weeks with the help of some of you in the community, including pupils from Garth Primary, Corneli Primary and Afon […]
Helping you keep your home safe and warm
We’re partnering with Warm Wales to help ensure that our customers’ homes are safe and warm this winter. Warm Wales, Wales’ first community interest company, work to alleviate fuel poverty in Wales and the South West through community projects and partnership working. We’re delighted to confirm that we have been allocated a dedicated energy advice […]
Valleys to Coast wins national award for small housing development with a big impact
We are proud to reveal that we have won a top national award for innovation. Our Ffordd yr Eglwys development won the ‘delivering innovation’ category at the recent Ystadau Cymru awards run by Welsh Government. The four home development in North Cornelly was the first to be built by a social housing developer using a […]