Say “I’m In” and help us shape our services
We’re pleased to launch our Commitment to Customer and Community Voice – a new way to involve customers and communities in shaping the future of Valleys to Coast. We want you to say “I’m In” because your voice matters. Because your communities matter. Because you care. So with this new commitment we will empower you […]
Grass and grounds maintenance: you asked, we’ve answered!
We know how important it is to have well-maintained green spaces where you live, and we understand it can be unclear who is responsible for what. So, we spoke to our Estates team and asked them your most common questions to clear things up: What areas do we cut? Our grounds maintenance contractors cut the […]
Say hello to our new board members…
We’re excited to introduce you to the newest members of our Board: Leanne Richards, Ben Allwright, Peter Max, and Andy Rafferty. But first, what do the Board do? The Board and its committees have ultimate authority and accountability for the running of the organisation for the benefit of our customers, communities and colleagues. They meet […]
Introducing Tell Us Tuesdays
We’re always looking for ways to improve your experience with us, and that’s why we’re launching Tell Us Tuesdays, a way to help us better understand what’s working well and where we need to do better. At the moment, 65% of customers tell us they’re satisfied with our services. While that’s a good starting point, […]
Inspiring the Next Generation of Placemakers
Our dedicated Regeneration team is teaching the youngsters of Bridgend all about placemaking. What does our Regeneration team do? Put simply, they help build safe and happy places in our community. They do this through methods like improving the spaces around our customers’ homes, and driving forward bigger projects that boost biodiversity and the local […]
The Cabinet Secretary visits our new affordable homes in Rhondda Cynon Taff.
Jayne Bryant, Cabinet Secretary for Housing and Local Government, recently visited our newly acquired homes in Rhondda Cynon Taff to see firsthand how innovative funding is helping us provide much-needed affordable housing. A thriving new community These homes are part of a transformative development that will bring over 1,000 new homes, a primary school, and […]
Join our week of litter picks and Wildmill Walkabout
We’re becoming an official Litter Picking Hub with Keep Wales Tidy! This means you can borrow equipment from us to clear up your area safely, free of charge. We’re kicking things off with a week of organised litter picks at the end of March – and you’re invited! Why get involved? Sign up to any of the following events […]
Join us at our Meet the Buyer event
We’re excited to invite contractors to our Meet the Buyer event on 25th March, a fantastic opportunity to connect with Llanw, our Planned Improvement Team and our Development subsidiary, and explore how we can work together to achieve our ambitious growth ambitions. If you are a contractor who is interested in attending or know anyone […]
Breaking Ground at Bettws
We’ve officially kicked off construction on our Bettws Social Club Development to provide much-needed, affordable housing in the area! A partnership for progress We’re proud to be teaming up with Castell Group to build 20 energy-efficient (EPC A-rated!) one-bedroom apartments. We’re using cutting-edge construction methods, including pre-assembled, pre-insulated timber panels built off the site for […]
Improving how we deliver gas safety checks
Gas safety checks must be carried out in all of our homes every year, and until now, they’ve been carried out by Colin Laver. We’re pleased that this year, we’ll be bringing this service in house. From April 2025, Llanw will directly manage all gas safety checks, installations, servicing, and maintenance. Our certified Llanw team […]
