Our goal is to make sure you – our customers – feel safe, heard, and supported. Through our Customer voice commitment, we’re getting to know you better and putting your voice at the heart of our decision making. So, we take to the streets regularly to meet you face-to-face, and enjoy a stroll and a chat.
Last month, we hosted a Walkabout Wednesday at Tudor Estate, Maesteg. Members of our Executive Team, alongside Huw Irranca-Davies MS/AS and colleagues from across our business, walked the estate, met residents, and heard firsthand what matters most to them.
What a walkabout!
- We logged four repairs.
- We listened to what people want cleared at our Love Your Streets event on 3rd December.
- Colleagues from Housing, Income, Engagement, and Home Ownership teams were out chatting and offering support.
- We collected four new sets of Equality, Diversity, and Inclusion (EDI) data, helping us better support our customers.
- We enjoyed sweet treats from Bakehouse Brew!
We’re always pleased to see local partners, councillors, and community organisations come along to our events – so whether you’re a customer or community member, you’re welcome at the below events! Just drop as an email at customervoice@v2c.org.uk so we know to expect you!
Equal Voice Group
Wednesday 26th November, 12 pm – 3 pm
Bryngarw House
We’re launching our brand-new Equal Voice Group to make sure every voice is heard, particularly people from ethnic minority groups, Welsh speakers, or those who haven’t been involved with us before.
Contact: mel.thomas@v2c.org.uk | 07867 553804
Festive Craft Sessions – Kids & Adults
We’re partnering with Fern Botanicals for some Christmas craft sessions. Children make gifts and adults create festive glasses.
24th Nov, 5–6:30 pm – St John Ambulance Centre, Minerva St, Brackla (Children)~
8th Dec, 10–11:30 am – Pencoed Welfare Hall (Adults)
10th Dec, 10–11:30 am – Three Horse Shoes Community Pub, Cefn Cribwr (Adults)
Wyndham House Engagement Event
3rd December, 4–7 pm
Carnegie House
We’re chatting to the public and stakeholders about the new external façade design, and the ways the redevelopment benefits Bridgend Town Centre.
#LoveYourStreet, Tudor Estate
3rd December, 9:30 am – 2:30 pm
Let’s give the streets a spruce up together!
