We’re using a system to help you talk to us in your language.
When you call or visit our office next, we can connect you to an interpreter in seconds. This service is free.
How it works
When you call us
When you call us on 0300 123 2100, tell us your language and we’ll add an interpreter to the call. You, the interpreter and our staff member will all be on the call together. You can speak in your language and the interpreter will translate.
When we call you
If we know your language, we will call you with an interpreter already on the phone.
Tell us the best language to speak with you in. Fill in this form.
When you answer the phone, the interpreter will speak first in your language. They will tell you who they are and who from our team is calling.
When you visit our office.
Tell our staff you need an interpreter. You can point to your language on our language chart.
We will call an interpreter and put the phone on speaker. The interpreter on the phone will translate for you and our staff.
The interpreter will not take sides or share what you say with other people.
Watch our tutorial below to learn how Language Line works!